Frequently Asked Questions

  • Do you offer cake decorating classes?

    The White Flower Cake Shoppe offers two formats for our Cake Decorating Classes:

    1. Cake decorating classes, in person, at the Solon location. Click here for the schedule
    2. Decorating tutorials for you to download to your computer.  Click here to see The White Flower Online School of Decorating page

     

    We also offer private decorating parties! Click here for details

     

     

  • Do you offer a Wedding Cake Consultation?

    We are open by appointment for Wedding Cake Design Consultation and Cake Tasting. We’d love to share our decorating ideas with you and give you the chance to sample our cake flavors and fillings.

    • All consultations are held at our La Place location, in Beachwood
    • Consultations are 1 hour long and feature our lead designers/owners.
    • Select 5 cake flavors and 5 filling flavors from the Flavors page, to enjoy during your consultation.
    • $25 is due at the time you book your appointment.  That $25 will be deducted from the total of your wedding cake after you book with us.
    • please reserve the number of guests attending to a maximum of 4

    Please call the Beachwood store to set up your consultation @ 216-514-2253

  • What is your pricing for Wedding cakes?

    Classic Wedding Cakes are the perfect centerpiece for your wedding reception. Classic Wedding Cake Pricing is $550 and includes the following

    1. 3 tier round buttercream frosted wedding cake to serve 100
      White or Ivory background.
    2. Details can be piped in any color to match your color scheme
      3 delicious cake flavors to choose from: Traditional White, Chocolate or Red Velvet
    3. Cake fillings included: Raspberry, Strawberry, Chocolate Ganache, Chocolate Buttercream, Cream Cheese filling, Cookies and Cream buttercream, Vanilla Buttercream

    Additionally

    • Cake Pick up or Cake Delivery option(additional cost)-Local delivery starting at $100
    • Buttercream flowers are included in the cost(Fresh flowers are provided by your florist)
    • Sheet cakes can be added for an additional $3.25 per slice.
    • Cupcakes can also be added starting at $32 per dozen each.
    • To view examples of our Classic Wedding Cakes, click here

    Our Signature Buttercream Wedding Cakes start out at $6.50 per slice for a custom design including different shapes, colors, designs, unlimited cake flavors, etc. Wedding cake pricing applies to cakes 150 servings and up, so the minimum cost on a signature wedding cake is $975.

    To view examples of Signature Buttercream wedding cakes, click here

  • I only need a small wedding cake under 150 servings. What is the cost?

    We offer the following:

    • 2 tier classic buttercream cake that serves 10-12 that start out at $115.
    • 2 tier classic buttercream cake that serves 25-30 that starts out at $265.
    • 3 tier classic buttercream cake that serves 100 that starts out at $550.

    You can order cupcakes starting at $32/dozen, to supplement the rest of your servings or sheet cakes @ $3.25/serving

  • What are your centerpiece cake and cupcake prices?

    Centerpiece cakes are a beautiful way to dress up your guests tables with something that tastes amazing.  They can be different flavors and decorations depending on your preferences.

    • Centerpiece wedding cake pricing
      • 2 tiered stacked cakes must be ordered in quantities of 3
      • 8″ single tier cakes, buttercream — serve 10-12 start at $65
      • 2 tier buttercream to serve 10-12 — start at $115
    • Cupcakes
  • Do you deliver the cakes?

    Cakes can be delivered or picked up depending on your needs.

    • Delivery starts out at $75 and is based on the distance from our cake shoppe.
    • Delivery is also based on our availability, so contact us as soon as you know you need delivery.
    • We do not deliver cakes on Sundays unless they are wedding cakes, and delivery starts out at $200 for Sunday deliveries.
  • Do you sell cupcakes and brownies that I can stop in and pick up anytime?

    We have a display case full of sweets everyday for purchase- cupcakes, brownies, mini cakes, wedding cake slices. We even have gluten free cupcakes on the weekends at the LaPlace and Solon locations. You can stop in during our store hours and purchase any of these items. We always keep our display case fully stocked with fresh baked items and never run out! If you are at Beachwood Mall, you can also purchase these items at our Sweet Shoppe Kiosk that is located by the main mall entrance by Maggiono’s.

  • How do you make buttercream?

    We have perfected a simple French Meringue Buttercream that you can make in your own kitchen. This frosting behaves just like the White Flower Signature recipe.

    Find the recipe by clicking here

  • How do I order a cake?

    We take cake orders at our La Place and Solon locations only, and you can order over the phone  or in person. We have a trained sales staff that will be happy to assist you with your order. We do not place cake orders online.

    We suggest AT LEAST 2-4 weeks notice on any custom cake order, and at least 1 year on any wedding cake order. We require as much notice as possible on any cake requiring artwork, or and sculpted cakes. We are a very small shoppe and often book up very quickly. We require a 50% non-refundable deposit on any custom order placed as long as the order is placed a week in advance. 100% is required if you order the cake within seven days of pick-up.  We accept cash, checks(when order is placed 2 weeks ahead or longer)  or all major credit cards including Discover and American Express.

  • How far in advance should I order my cake?

    Please order cakes for summer months as soon as possible!

    Because of the time and love that go into our cakes, it is best to reserve your date as soon as possible. We are a small shop that can only take so many custom orders, so we often book up for custom cakes months ahead of time.

  • What is your pricing on birthday cakes and occasional cakes? (non-wedding celebrations like birthday cakes, graduation cakes, baby shower cakes , wedding shower cakes , holiday etc)

    Cake pricing depends on number of servings and the complexity of the design. Please call our shop at La Place 216-514-2253 or Solon 440-394-8049 and we can give you a price quote over the phone.

     

     

  • When is the best day to order a custom cake?

    If you are looking to spend time designing the cake with a salesperson, Mondays-Thursdays are the best days to stop in. For your convenience, you can call over the phone to place your order. We can also work with you via email at info@whiteflowercake.com.

    All orders will go through the La Place location or our Solon Location.

     

  • I forgot to order a birthday cake, what should I do?

    You can always call the shop to see if we have availability on short notice, or you can stop in and purchase our signature cakes out of our display cooler. We usually have a selection of 4″ cakes that serve 4-5, 6″ cakes that serve 6-8, and 8″ cakes that serve 8-12 every day(at the La Place location).  We have 4″ cakes and 6″ Petite Floral cakes that serve 4-5 at the Solon location. These cakes are first come, first serve, and we can hold a cake for you over the phone if you pay in full with a credit card number. The cakes are pre-decorated, flowers on top, and can be personalized with a sugar plaque for an additional $5. You cannot exchange the cake if it is personalized with a sugar plaque over the phone when you come in to pick it up.

  • Can I get a styrofoam cake and have sheet cakes made to save money?

    We do offer styrofoam cakes, but they are the same cost as a traditional wedding cake.

  • What are your refund/deposit policy and terms and conditions?

    Terms and Conditions of Sale:

    The following terms and conditions apply to all bake goods and orders (including wedding, custom cakes, and other items) from The White Flower Cake Shoppe

    1. For all orders a non-refundable deposit of 50% is required at the time the order is placed(unless it is placed within seven days of pickup, then 100%). The balance of payment is due on the due date or date the order is fulfilled.
    2. By signing the agreement(or verbally agreeing to the order, if placed by phone) the buyer has agreed to color, design, flavor, quantity and other order details. The buyer also agrees that upon final payment and pickup or delivery of order that they accept the product “as-is” and no refunds will be issued.
    3. Deposits on wedding cake or custom orders over $400 are not refundable under any circumstances. A gift card in the amount of the deposit may be issued at the discretion of the management.
    4. Deposits on orders of less than $400 are non-refundable. If cancellation occurs at least 14 days prior to the due date, a gift card will be issued to buyer in the amount of the deposit. If cancellation occurs less than 14 days prior to the due date, the deposit will be retained.
    5. Final payment and order details(size, shape, color, flavor, and design) ,for wedding or custom cakes orders of $400 or more, must be finalized and paid in full, at least 14 business days prior to the due date.
  • Do you have a list of preferred vendors?

    Yes, we enjoy working with a variety of local vendors to make your wedding event truly special. See Preferred Vendors.

  • What is fondant frosting?

    Fondant frosting is a sugar dough that is applied to the surface of a cake to make it very smooth, almost porcelain like. It does go over the buttercream frosting, so that if your guests do not prefer the fondant, they can simply peel it back and eat the frosting underneath. We offer wedding cakes in both buttercream and fondant frostings, and we recommend that you sample both if you come in for a cake tasting.

    If you bring us a picture of a cake done in fondant, but want it to look like buttercream, please keep in mind it will not look the same. The only way to achieve a flawless finish is through using fondant. Buttercream will show spatula marks, and air bubbles, and is also affected by heat and humidity. If you choose a buttercream wedding cake for the summer months, it must be placed in a venue that has a cool, air conditioned enviroment. We do not do buttercream wedding cakes for outdoor weddings. We typically do not do gumpaste or sugar flowers on buttecream wedding cakes, fresh flowers only.

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